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Credit Collection Forms Procedures HB

Prentice-Hall
1998/10/01
2

Credit Collection Forms Procedures HB Overview

Here is a practical and indispensable collection of ready-to-use forms, checklists and reports for credit and collection managers and their staff. Coverage includes: successful credit management, processing new accounts, solving new account problems, resolving special situations, collection letters that collect, other effective credit letters, staying atop the slow payer, and legal matters and bankruptcy. Includes a CD-ROM containing all of the key forms and letters.


Credit Collection Forms Procedures HB Table Of Content

Ch. 1 Successful Credit Management 1
Ch. 2 Processing New Accounts 29
Ch. 3 Solving New Account Problems 89
Ch. 4 Resolving Special Situations 123
Ch. 5 Collection Letters That Collect 179
Ch. 6 Other Effective Credit Letters 305
Ch. 7 Managing Slow Paying Accounts 443
Ch. 8 Legal Matters and Bankruptcy 483
Index 529


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